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Q1.Why customer choose us?
A:ELANG INDUSTRIAL (SHANGHAI) CO., LTD., with 20 years old history, we are specialized in Rotary Screw Air Compressor. Germany Standard and over 10 years exporting experience help us won more than 50 loyal foreign agents. We warmly welcome your small trial order for quality or market test.
Q2.Are you a manufacturer or trading company?
A:We are professional manufacturer with big modern factory in Shanghai,China.Both OEM & ODM service can be accepted.
Q3.What’s your delivery time?
A:Generally 3 to 7 days, if urgently order, pls contact our sales in advance.
Q4.How long is your air compressor warranty?
A:One year for the whole machine and five years for screw air end, except consumble spare parts.
Q5.How long could your air compressor be used?
A:Generally, more than 10 years.
Q6. What's payment term?
A: T/T, L/C, D/P, Western Union, Paypal, Credit Card, and etc.
Also we could accept USD, RMB, Euro and other currency.
Q7.How about your customer service?
A:24 hours on-line service available. 48hours global problem sovled promise.
10+ professional overseas technical service team.
Q8.How about your after-sales service?
A:1. Provide customers with intallation and commissioning online instructions.
2. Well-trained engineers available to overseas service.
3. Worldwide agents and after service avaiable.arrange our engineers to help you training and installation.
